IT support
that thinks ahead.
Personal IT services — on site and remote.
Your IT just works.
We make sure of it.
We plan, procure, build, secure and look after your company's IT — from a single workstation through network, servers and telephony all the way to your ERP system. Personal and from a single source, on site or remotely — with monitoring that raises the alarm early.
To our servicesManaged IT & Monitoring
/01One dedicated contact for all your IT: maintenance contract, helpdesk, emergency hotline and help on site or via remote support, only with your approval. Our monitoring watches your systems around the clock and flags anomalies, often before anyone notices.
Servers & Virtualisation
/02From a single server to a highly available cluster with distributed, encrypted storage: maintenance runs without interruption, and if one server fails, the others take over. We schedule moves to new hardware outside your business hours.
Network, Firewall & VPN
/03Firewalls with intrusion detection, as a fail-safe pair if required, separate networks for office, guests and technical equipment, secure home-office access and site-to-site VPN. Plus LAN, Wi-Fi and fibre — with documentation that stays up to date.
IT Security & Compliance
/04Hardened systems, monitored accounts, multi-factor authentication, encrypted laptops and security awareness training. Plus the paperwork for data protection and supplier audits: a data processing agreement with TOMs and support with NIS2, TISAX or ISO 27001.
Backup & Resilience
/05Verified, not just set up: we back up your servers and Microsoft 365, check the backups automatically and test restores as agreed. An encrypted copy is kept off site, and during a power cut your systems shut down in an orderly way.
Workplaces & Microsoft 365
/06Consistently configured workplaces running Windows, macOS or Linux, centrally managed and encrypted, as are mobile devices. Microsoft 365 licences come directly from us; we manage mailboxes and access, filter spam and malware and archive your email.
Telephony & Meeting Rooms
/07IP phone systems with suitable handsets and a SIP connection, properly routed through the firewall. When there is a fault, we analyse the logs and resolve it directly with the provider. Plus meeting rooms where video conferences simply work.
AI, Automation & ERP
/08We configure ERP and CRM systems such as Odoo or SAP, connect your systems and automate recurring tasks. We use AI in a privacy-compliant way, as in our own document processing, and advise you on running AI on your own infrastructure.
Consulting, Procurement & Building IT
/09Vendor-independent advice and procurement of servers, network equipment and licences, including tested refurbished parts if you wish. For new buildings, we plan the complete building IT, right through to smart home, access control and video surveillance.
Sister brand
Looking for hosting? Servers and storage in the data centre, web hosting, domains and email are run by our sister brand 1st Cloud on its own infrastructure. We connect them to your on-site IT.
First understand,
then deliver.
Before we change anything, we take a close look at your IT. That way you know in advance what we will do, why and what it will cost — and we are still there for you after the project.
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01
Getting to know you
A first conversation, on site or by phone, free of charge and without obligation: how do you work, what isn't working, what is coming up?
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02
Assessment
We record your network, servers, workstations and user accounts and document the current state.
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03
Plan & quote
You receive a clear proposal with priorities, effort and costs. Only then do you decide.
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04
Implementation
We implement, test and document — with larger changeovers in maintenance windows outside your business hours.
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Ongoing
Operation & monitoring
We monitor, maintain and update your systems — changes only after agreement, and always documented.
Personal support —
from the first conversation.
Founded 101net in 2012 and launched 1st SysCon in 2019 as an IT systems house with on-site service. Today responsible for strategy, projects and day-to-day operations.
“Your IT should simply work, so you can focus on your business. We make sure it does — personally and proactively.”
Company
1st SysCon is a brand of 1st Group SE. Under one roof, two specialised brands work hand in hand: 1st SysCon looks after the IT at your premises, 1st Cloud runs hosting on its own server infrastructure. Together we bring IT experience going back to 2012.
Get in touch.
Whether it's a single workstation or your entire infrastructure, for businesses and private clients alike: tell us what you need. The first conversation is free and without obligation. We come to you or help remotely — across borders, too. In an emergency, just call us, even without a contract.
hello@1st-syscon.net →